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Service / 06

Performance & observability for Canadian Organizations

Measure and improve real experience: latency, errors, and user journeys.

Illustration for Performance & observability service
How we helpAn experienced team working with you.
ObservabilitéPerformanceOpenTelemetryLogsAPMMTTR

The engagement / 01

A service suited to your needs

We take time to understand your work and existing systems before recommending a technical solution.

We implement observability (logs, metrics, traces) and a practical optimization loop to reduce slowness and improve MTTR when incidents happen.

At a glance / 02

Performance & observability: how we can help

01

Hamdi Services provides performance & observability for telecom, insurance, public sector, and other Canadian organizations that need reliable digital platforms. Measure and improve real experience: latency, errors, and user journeys. We begin with clear business goals, define the technical path, and deliver in measurable stages so stakeholders can validate progress early while internal teams retain visibility over scope, risks, and outcomes.

02

Our Montreal-based team can lead this service from discovery through delivery and ongoing improvement. We implement observability (logs, metrics, traces) and a practical optimization loop to reduce slowness and improve MTTR when incidents happen. The engagement combines senior engineering, practical DevOps, secure integration, testing, and transparent communication. Clients receive a maintainable solution, a clear delivery plan, and support that helps their teams operate and evolve the platform after launch.

Illustration for Performance & observability service
Part / 01Framed

Service details / 01

Fast diagnosis

Pinpoint what’s slow, where, and why (APIs, database, integrations) with action-oriented analysis.

Project supportFramed
Illustration for Performance & observability service
Part / 02Validated

Service details / 02

Continuous improvement loop

Simple targets: fewer errors, stable peak load, and better user-perceived performance.

Project supportValidated

STACK / SCOPE

Technologies and domains

  • 01Observabilité
  • 02Performance
  • 03OpenTelemetry
  • 04Logs
  • 05APM
  • 06MTTR

Frequently asked questions / 03

Frequently Asked Questions

Answers to your questions before getting started.

01What kind of software projects does Hamdi Services handle?

Hamdi Services handles end-to-end custom software development for telecom, insurance, and public sector clients in Canada, including product strategy, DevOps, API integration, and business process automation.

02Is Hamdi Services a reliable software development partner in Canada?

Yes. Hamdi Services is a Montreal-based agency with a track record in regulated industries including telecom and insurance, delivering measurable ROI improvements for Canadian clients.

A clear first step

Have a project in mind?

Tell us about your goals and we will respond with a clear delivery plan.

Talk to our team
Let’s talk about your project(514) 254-2138